The Shipping Experience

We are working to make our experience available to all our international Drevistas! If you do not see your country location in our checkout section, we unfortunately cannot deliver our Drevait experience to you at this time.

Some areas will have a variety of shipping options available to customers. Other areas we can only facilitate specific shipping using specific carriers. We will make every effort to ensure you have a satisfactory experience.

Shipping Carrier

Currently, we ship with Express Mailing Service (EMS). The EMS Cooperative is run by members of the Universal Postal Union (UPU), a specialized agency of the United Nations. The EMS Cooperative aims to promote cooperation between member postal organizations to provide their customers with a high quality global EMS service.

Individual EMS operators in each country manage the postal tracking information and their Customer Service departments can answer general EMS queries or help you locate your EMS item.

For more information, check out their website: www.ems.post

How it Works

Your package will be dropped off at our local postal service, TTPost, TTPost will ship your package to your selected country's local postal service. From there your local postal service will deliver your package to you. To find out who the EMS members are for your country, go to http://www.ems.post/members-ems-cooperative.

Please also note that duties may be incurred. Please see the section below.

What is the cost of Shipping?

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Our studio is based in Trinidad and Tobago. In the Caribbean. International duties, and customs will be incurred to the customer based on the country in which the item is being delivered. Drevait is not responsible for the customs or duties incurred on an international order. Please ensure you understand these fees incurred by your home country.

Drevait shall not be responsible for packages that have been lost or stolen, and registered as delivered. Please ensure you have typed in the correct address when ordering.

The customer accepts full responsibly for any loss or damage to these items. 

I am located in Trinidad and Tobago, and would like to place an order. Do I need to order from the website? Or are there other options?

We have other options for our local customers. Once you reside within Trinidad, or would like to have your order delivered within Trinidad, we offer Cash on Delivery (COD) or Bank Transfer options for our local customers. Please email us at drevait@hotmail.com for "Support Local" pricing of our items. If you reside within Tobago, or would like to have your items delivered to Tobago, we offer Bank Transfer payment options, and utilize TTPost to deliver your items. Please contact us at drevait@hotmail.com for "Support Local" pricing.

AGREEMENT TO POLICIES, TERMS AND CONDITIONS

By shopping on www.drevaitofficial.com you agree to these terms and conditions.